Refund Policy

If we don't WOW you, you don't pay. It's that simple.

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14-day money-back guarantee

Not happy with our work? Get a full refund within 14 days. No questions asked, no conditions, no fine print. If our service doesn't WOW you, that's enough for us to know we need to do better.

Photo editing orders

14-day money-back guarantee

You have 14 days from receiving your first set of files to request a full refund. No questions asked. We process refunds immediately.

Late delivery

If we miss a guaranteed delivery time, you have two options:

Request a full refund before the photos are delivered
Accept the delivery and receive 10 free virtual staging credits on your account

After 14 days

After the 14-day window, refunds are no longer available. However, you can request revisions: members get unlimited free revisions for up to 12 months after delivery, standard accounts have a 30-day revision window.

WOW Membership

14-day money-back guarantee

If you sign up for WOW Membership and decide it's not for you, request a full refund within 14 days of signing up. No questions asked.

After 14 days

WOW Membership is an annual commitment billed at €118.80/year. After the 14-day refund window, no refunds are available for the current billing period. You can cancel before your renewal date to prevent future charges — your member benefits remain active until the end of your paid period.

How to request a refund

Last updated: April 2026

Frequently asked questions

Contact us via Crisp chat or email info@listingwow.eu with your order number. We'll process your refund immediately — no forms, no wait.

No. If our service didn't WOW you, that's reason enough. No questions asked.

We process refunds immediately. Depending on your payment method, it may take an additional 5–10 business days to appear on your statement.

Yes — if your order contains multiple photos and you're only unhappy with some of them, we can process a partial refund for those specific photos.

You can always request revisions instead. Members get unlimited free revisions for up to 12 months. Standard accounts have 30 days. Just tell us what to change.

WOW Membership comes with a 14-day money-back guarantee from the date you sign up. No questions asked. After 14 days, the annual commitment applies — you can cancel before renewal to stop future charges.

If we miss a guaranteed delivery time, you can request a full refund before the photos are delivered, or accept the delivery and receive 10 free virtual staging credits. Your choice.